By being in the right place, at the right time and with the right offer, Trident Loyalty Systems' unique kiosk solution enhances FFP member recruitment, activation,fulfilment and retention processes for premium-cabin passengers. For example, by completing the data capture, personalisation and encoding of a plastic FFP membership card for new members, in under 180 seconds, as compared to the industry average of 3 – 8 weeks.

For details, FFP executives are courteously invited to e-mail Trident Loyalty Systems via the Contact page on this website.

“Trident Loyalty Systems and their unique FFP kiosk solution have exceeded our expectations in both quality and performance. The system was delivered to Qatar Airways Privilege Club ahead of schedule. The unit is robust and the software interface is intuitive, which makes it very easy for our multinational customer base to use.

To date, the Trident FFP Kiosk has exceeded our enrolment target by 150%. This demonstrates that our customers have fully embraced the concept. The kiosk enhances our service offering to our most valued passengers and accelerates our drive to enrol premium cabin travellers.

 We are now working with Trident Loyalty Systems to explore further ways to deliver added-value retention functionality to the kiosk. In all our dealings with Trident Loyalty Systems we have been impressed with the calibre of project management and their committed proactive professionalism.”

 - Iain Webster, Senior Manager Customer Loyalty, Qatar Airways